Collier County Immokalee Center

About Collier County Immokalee Center

Collier County Immokalee Center is a Adult correctional facility in Collier County, Florida. The facility operates under the county Department of Corrections and holds individuals awaiting trial, serving short sentences, or awaiting transfer to a state prison.

Collier County Immokalee Center provides a range of correctional services to both pre-trial detainees and sentenced inmates. The Collier County correctional system plays a key role in maintaining public safety and administering justice in the local community. Inmates may participate in educational programs, work assignments, and substance abuse treatment depending on their classification.

Families and loved ones of inmates housed at Collier County Immokalee Center are encouraged to stay connected through approved communication channels. Regular contact — through mail, phone calls, and scheduled visitation — supports inmate well-being and reduces recidivism after release. Read our guide on calling an inmate and visiting an inmate to get started.

Facility Type and Security Level

Collier County Immokalee Center is classified as a Adult facility operating at a medium level of security. Medium-security facilities balance inmate supervision with rehabilitation programming, allowing inmates greater movement within the facility than high-security institutions. Visitation is typically permitted on scheduled days during facility operating hours.

Contact Collier County Immokalee Center Administration

Phone

Reach the facility's administration directly at 239-657-2878. Staff are available during standard business hours to answer questions about inmate status, visiting, and facility policies.

Email

For non-urgent correspondence, email the facility at opschiefsec@colliersheriff.net. You can use this address to submit visitation paperwork, requests, or general inquiries.

How to Contact an Inmate at Collier County Immokalee Center

Send Mail

You may send letters, photos (non-Polaroid), and approved publications to an inmate at the following address:

Phone Calls

Collier County Immokalee Center allows inmates to make outgoing phone calls through the facility's approved carrier, Securus Tech. You must set up a prepaid account with the carrier before you can receive calls from the facility. All calls are recorded and subject to monitoring. Read our first-time inmate phone setup guide for step-by-step instructions.

How to Send Money to an Inmate's Trust Fund

Sending money to an inmate's commissary trust account allows them to purchase hygiene products, food, and phone credits from the facility store.

The Florida Department of Corrections uses JPay as its primary service for depositing money into an inmate's trust account. Your loved one can use these funds to buy commissary products, phone credits, and other approved items. Multiple deposit methods are available for your convenience.

Method 1 — JPay (Online & Mobile, Recommended)

• Visit JPay Florida or JPay.com and sign in or create a free account.
• Search your inmate by DC number (Florida DOC ID) or name, enter the deposit amount, and pay by debit or credit card.
• Download the JPay mobile app: Android iOS
• Funds post within 24–48 hours on business days after confirmation.

Method 2 — JPay Phone Deposit

• Call JPay's 24/7 customer service line at 1-800-574-5729.
• Deposits can be made by debit or credit card over the phone at any time.
• A per-transaction service fee applies — the agent will disclose this before processing.

Method 3 — JPay Kiosks (In-Person)

• Most Florida DOC facilities have JPay kiosks in the lobby or near the visitation area.
• Kiosks accept debit and credit cards. Funds post immediately in most cases.
• Money order deposits via kiosk are also accepted at select locations.

Method 4 — Money Order by Mail (USPS Only)

• Make the money order payable to the inmate's full committed name and write the DC number on the memo line.
• Include a completed deposit slip. Download the Florida deposit form from the JPay site before mailing.
• Send via USPS only to:
  JPay
  PO Box 531370
  Miami Shores, FL 33153
• Allow 7–10 business days for processing after the envelope is received.

Visitation Guide for Collier County Immokalee Center

Visiting your loved one at Collier County Immokalee Center requires advance preparation. Review the timings and rules below before planning your trip. For the most current schedule, contact the facility at 239-657-2878.

Getting Approved to Visit

All visitors must be on the inmate's approved visitor list before arriving. To be added to the list, complete a visitor application and submit it to the facility. Download the state-wise visitor approval application for your state. Approval may take several days to weeks — apply well in advance of your planned visit.

Visitation Rules

Visitation is a privilege at Collier County Immokalee Center. Visits may be restricted, suspended, or terminated for safety and security reasons. The following rules apply to all visitors:

• All visitors aged 17 and older must present a valid government-issued photo ID (driver's license, passport, or state ID).
• Visitors under 18 must be accompanied by an approved adult for the entire duration of the visit.
• A maximum of 2 adults and 2 children may visit an inmate at one time (subject to facility capacity).
• Inmates are typically allowed 20-minute visits per visitation day, though this varies by facility policy.
• All visitors and their belongings are subject to search before entering. Contraband will be confiscated.
• Bring only permitted items — no food, beverages, or electronic devices unless specifically authorized.
• Dress appropriately: no revealing clothing, no gang-affiliated colors, and no clothing resembling inmate uniforms.
• Attorneys may visit inmates 24 hours a day, seven days a week with proper credentials.
• No video or audio recording of inmates is permitted during any visit.
• The facility's security staff may terminate any visit at any time if rules are violated.

Visitation Timings

Visiting hours shown are approximate and subject to change. Always confirm current hours with the facility before your visit.