Crossroads Correctional Facility - CoreCivic — Key Information
Crossroads Correctional Facility - CoreCivic is a MEDIUM - general facility located in Toole County, Montana. The facility has a capacity of approximately 664 beds. Use the contact details below to reach the facility, and the inmate locator link to search for a specific individual held here.
Facility Snapshot & Nearby Comparison
Quick visuals from the fields on this page—contact data on file and reported bed counts vs other prisons in Montana in our directory.
Security Rating Of The Facility
This scale summarizes the restriction intensity implied by the facility’s Security level & category of the facility (county, state, federal, police, juvenile, community, and similar labels).
Medium-low custody
Values are mapped from our directory taxonomy. Always confirm custody level with the agency.
Contact channels on file
Capacity & network
*Average uses related facilities that report a positive bed count.
Reported bed capacity — this facility vs nearby
Bar length = beds ÷ max in this group (max = 664).
Photos of Crossroads Correctional Facility - CoreCivic
About Crossroads Correctional Facility - CoreCivic
Crossroads Correctional Facility - CoreCivic is a medium-security correctional facility in Montana. Medium-security prisons balance inmate supervision with structured rehabilitation programming. The facility has a capacity of approximately 664 beds. Inmates are typically housed in either dorms or two-person cells and have access to educational and vocational programs.
Crossroads Correctional Facility - CoreCivic offers a broad range of services to support inmate rehabilitation, including GED preparation, substance abuse counseling, mental health services, vocational training, and life skills courses. A Release Preparation Program helps eligible inmates build practical skills before returning to the community.
Family contact through approved mail, phone calls, and visitation is encouraged and supported. Review the communication and visitation sections below before reaching out to an inmate at this facility.
Facility Type and Security Level
Crossroads Correctional Facility - CoreCivic operates at a medium level of security. Inmates have more structured movement than at maximum-security facilities, with access to yard time, programming, and chapel services on a scheduled basis.
How to Contact an Inmate at Crossroads Correctional Facility - CoreCivic
Send Mail
Send letters to:
Inmate ID, Inmate NameCrossroads Correctional Facility - CoreCivic
50 Crossroads Drive, Shelby, MT 59474 All mail is inspected. Do not include cash, gift cards, or prohibited items. Include a return address.
Phone Calls
Calls are managed through Global Tel Link (GTL) - ConnectNetwork. Set up a prepaid account before calls can be received. All calls are recorded. Read our inmate phone guide.
How to Send Money
Deposit into the inmate's commissary account using these state-approved methods:
Montana inmates rely on a commissary trust account to purchase approved items inside the facility. The Montana Department of Corrections accepts deposits through JPay and money orders by mail.
Method 1 — JPay (Online & Mobile, Recommended)
- Visit JPay.com or the app: Android iOS
- Search by the inmate's Montana DOC number or name. Pay by debit or credit card. Funds post within 24–48 hours.
Method 2 — JPay Phone
- Call JPay at 1-800-574-5729 (24/7) to make a deposit by phone.
Method 3 — Money Order by Mail (USPS Only)
- Make the money order payable to the inmate's full name with the Montana DOC number on the memo line.
- Send via USPS to the specific facility's business office. Processing time: 5–10 business days.
Information Required
- Inmate's full committed name
- Montana DOC inmate number
- Facility name
Read our full inmate money guide for Montana-specific instructions.
See our full inmate money guide.
Visitation Guide for Crossroads Correctional Facility - CoreCivic
All visitors must be pre-approved before arriving. Contact the facility at 406-434-7055 to confirm current visiting hours.
Getting Approved
Download the Montana visitor application and submit it to the facility. Read our complete visitation guide before your first visit.
Visitation Rules
- Valid government-issued photo ID required for all adult visitors.
- Visitors under 18 must be accompanied by an approved adult.
- All visitors and belongings are subject to search before entry.
- Dress code applies — no revealing clothing, no gang colors, no inmate-style uniforms.
- No food, beverages, cell phones, or cameras in the visiting area.
- Facility staff may deny or terminate any visit at any time.
Visitation Timings
| DAY | VISITING HOURS |
|---|---|
| Monday | 9:30 AM - 8:00 PM |
| Tuesday | 9:30 AM - 8:00 PM |
| Wednesday | 9:30 AM - 8:00 PM |
| Thursday | NO VISITS |
| Friday | 9:30 AM - 8:00 PM |
| Saturday | NO VISITS |
| Sunday | 9:30 AM - 8:00 PM |
Hours are approximate. Confirm with the facility before traveling.
Driving Directions to Crossroads Correctional Facility - CoreCivic
Crossroads Correctional Facility - CoreCivic is located at 50 Crossroads Drive, Shelby, MT 59474 in Montana. Use the map below for driving directions. Always call ahead at 406-434-7055 to confirm visiting hours before making the trip.
Search Inmates & Arrest Records
Search for an inmate currently or previously held at Crossroads Correctional Facility - CoreCivic, or run a background check for any individual. Our database covers 2.65 million+ inmate records and 58 million+ public records across the United States.
Quick Links for Crossroads Correctional Facility - CoreCivic
Use the links below to find additional resources related to Crossroads Correctional Facility - CoreCivic and inmates held in Toole County, Montana.
- All Montana Prison Facilities — Browse every correctional institution in Montana.
- US Inmate Locator — Search 2.65 million+ federal inmate records across the country.
- Guide to Calling an Inmate — Step-by-step instructions for setting up inmate phone calls.
- Complete Visitation Guide — Everything you need to know before your first prison visit.
- How to Send Money to an Inmate — Approved methods for depositing money into an inmate's trust fund.
- Recent Arrests in Montana — View recent arrest records and mugshots in this state.
Always verify visiting hours and policies directly with Crossroads Correctional Facility - CoreCivic at 406-434-7055 before making travel decisions.