Mayaguez West Detention Center

About Mayaguez West Detention Center

Mayaguez West Detention Center is a state correctional facility operated by the Puerto Rico Department of Corrections. Located in Mayagüez Metropolitan County, Puerto Rico, the facility houses individuals sentenced for crimes under state jurisdiction. If you have been convicted of a crime in Mayagüez Metropolitan, you may be assigned to this facility.

Mayaguez West Detention Center provides a structured environment designed to promote rehabilitation while maintaining public safety. The facility offers educational programs, vocational training, substance abuse treatment, and mental health services. Inmates may work toward GED credentials, participate in job training, or complete life skills programs in preparation for reentry.

Family members and loved ones can stay connected with inmates at Mayaguez West Detention Center through approved mail, phone calls, and scheduled in-person or video visitation. Consistent contact with family has been shown to reduce recidivism and improve inmate outcomes. Review the communication and visitation sections below before reaching out.

Facility Type and Security Level

Mayaguez West Detention Center is a state adult facility operating at a medium level of security. Medium-security prisons balance supervision with structured programming, allowing inmates more daily movement than maximum-security facilities. Educational, vocational, and rehabilitation programs are available to eligible inmates.

How to Contact an Inmate at Mayaguez West Detention Center

Send Mail

You may send letters, photographs (non-Polaroid), and approved reading materials to inmates using the following address:

Phone Calls

Mayaguez West Detention Center manages inmate phone calls through Global Tel Link (GTL) - ConnectNetwork. Inmates can only make outgoing collect calls — they cannot receive incoming calls. You must set up a prepaid account with the approved carrier before calls can be placed. All calls are recorded and subject to monitoring by facility staff. Read our inmate calling guide for a step-by-step setup walkthrough.

How to Send Money to an Inmate's Trust Fund

An inmate's commissary trust account allows them to purchase hygiene items, food, phone time, and other essentials. To send money to an inmate housed at Mayaguez West Detention Center, use one of the following state-approved methods:

Puerto Rico inmates use a commissary trust account for purchasing approved items from the facility store. The Puerto Rico Department of Corrections accepts deposits through JPay and money orders by mail.

Information Required

• Inmate's full committed name
• Puerto Rico DOC inmate number
• Facility name

Read our full inmate money guide.

Read our full inmate money transfer guide, or visit the facility's official website to verify current methods and transaction limits.

Visitation Guide for Mayaguez West Detention Center

Visiting your loved one at Mayaguez West Detention Center is one of the most meaningful ways to provide support. Review the rules and schedule below before planning your visit. For current visiting hours, contact the facility at 787-265-6525.

Getting Approved to Visit

All visitors must be on the inmate's approved visitor list before arriving. Submit your application and allow time for a background check and administrative review. Download the visitor application for Puerto Rico. New visitors should also read our complete visitation guide.

Visitation Rules

• All visitors must present a valid, government-issued photo ID upon arrival.
• Visitors under 18 must be accompanied by an approved adult for the entire visit.
• Inmates are allowed up to 20 people on their approved visitor list.
• A background check fee of $25 may apply for first-time visitors. Children under 18 are typically exempt.
• Up to 6 visitors may be present at one time. Requests for more require advance written approval from the facility.
• All visitors, personal belongings, and vehicles are subject to search at the facility's discretion.
• Dress appropriately — no revealing clothing, no gang-affiliated colors, no clothing resembling inmate uniforms.
• No food, beverages, or electronic devices are permitted in the visiting area.
• Photographs of inmates with their families are permitted on designated holidays during specified time windows.
• The facility's deputy warden or designee may deny or terminate any visit at any time.
• No video or audio recording is permitted during any visit.

Visitation Timings

Visiting hours are approximate and subject to change. Confirm current hours directly with Mayaguez West Detention Center before traveling.