State - medium

NCDPS - Craggy Correctional Center

Visiting hours, phone number, address, inmate locator, driving directions, and contact information for NCDPS - Craggy Correctional Center in Buncombe, North Carolina.

NCDPS - Craggy Correctional Center — Key Information

NCDPS - Craggy Correctional Center is a State - medium facility located in Buncombe County, North Carolina. The facility has a capacity of approximately 408 beds. Use the contact details below to reach the facility, and the inmate locator link to search for a specific individual held here.

Address 2992 Riverside Drive, Asheville, NC 28804
Facility Type Adult
County Buncombe
Phone 828-645-5315
Phone Carrier Global Tel Link (GTL) - ConnectNetwork
Fax 828-658-2183
Security Level State - medium
No. of Beds 408
Mailing Address 2992 Riverside Drive, Asheville, NC 28804
Looking for an inmate held at NCDPS - Craggy Correctional Center? View NCDPS - Craggy Correctional Center Inmate Locator

Facility Snapshot & Nearby Comparison

Quick visuals from the fields on this page—contact data on file and reported bed counts vs other prisons in Buncombe County, North Carolina in our directory.

Security Rating Of The Facility

This scale summarizes the restriction intensity implied by the facility’s Security level & category of the facility (county, state, federal, police, juvenile, community, and similar labels).

Restriction index 62 out of 100

Medium custody

Category: State - medium Facility type: Adult

Values are mapped from our directory taxonomy. Always confirm custody level with the agency.

Contact channels on file

Phone Email Fax Not listed

Capacity & network

408
Beds listed
6
Nearby in list
202
Avg beds*

*Average uses related facilities that report a positive bed count.

Reported bed capacity — this facility vs nearby

Bar length = beds ÷ max in this group (max = 524).

NCDPS - Craggy Correctional …
408
Buncombe County NC Jail
524
Buncombe County NC Jail Ann…
80
NCDPS - Buncombe Correctiona…
182
NCDPS - Swannanoa Correction…
366
Buncombe Regional Juvenile D…
14
Swannanoa Valley Youth Devel…
48
This facility Related

Photos of NCDPS - Craggy Correctional Center

Photo of NCDPS - Craggy Correctional Center, North Carolina

About NCDPS - Craggy Correctional Center

NCDPS - Craggy Correctional Center is a state correctional facility operated by the North Carolina Department of Corrections. Located in Buncombe County, North Carolina, the facility houses individuals sentenced for crimes under state jurisdiction. The facility has a capacity of approximately 408 beds. If you have been convicted of a crime in Buncombe, you may be assigned to this facility.

NCDPS - Craggy Correctional Center provides a structured environment designed to promote rehabilitation while maintaining public safety. The facility offers educational programs, vocational training, substance abuse treatment, and mental health services. Inmates may work toward GED credentials, participate in job training, or complete life skills programs in preparation for reentry.

Family members and loved ones can stay connected with inmates at NCDPS - Craggy Correctional Center through approved mail, phone calls, and scheduled in-person or video visitation. Consistent contact with family has been shown to reduce recidivism and improve inmate outcomes. Review the communication and visitation sections below before reaching out.

Facility Type and Security Level

NCDPS - Craggy Correctional Center is a state adult facility operating at a medium level of security. Medium-security prisons balance supervision with structured programming, allowing inmates more daily movement than maximum-security facilities. Educational, vocational, and rehabilitation programs are available to eligible inmates.

How to Contact an Inmate at NCDPS - Craggy Correctional Center

Send Mail

You may send letters, photographs (non-Polaroid), and approved reading materials to inmates using the following address:

Inmate ID, Inmate Name
NCDPS - Craggy Correctional Center
2992 Riverside Drive, Asheville, NC 28804
All mail is subject to inspection. Do not include cash, gift cards, prohibited items, or explicit material. Include a return address on every piece of mail you send.

Phone Calls

NCDPS - Craggy Correctional Center manages inmate phone calls through Global Tel Link (GTL) - ConnectNetwork. Inmates can only make outgoing collect calls — they cannot receive incoming calls. You must set up a prepaid account with the approved carrier before calls can be placed. All calls are recorded and subject to monitoring by facility staff. Read our inmate calling guide for a step-by-step setup walkthrough.

How to Send Money to an Inmate's Trust Fund

An inmate's commissary trust account allows them to purchase hygiene items, food, phone time, and other essentials. To send money to an inmate housed at NCDPS - Craggy Correctional Center, use one of the following state-approved methods:

The North Carolina Department of Adult Correction uses JPay to process inmate trust fund deposits. Money deposited here lets your loved one purchase commissary items, phone time, and other approved products from within the facility.

Method 1 — JPay (Online & Mobile, Recommended)

  • Visit JPay.com or download the app: Android iOS
  • Enter your inmate's NC DOC offender ID number or name to locate them and proceed with the deposit.
  • Funds typically post within 24–48 hours on business days.

Method 2 — JPay Phone Deposit

  • Call JPay's 24/7 helpline at 1-800-574-5729 to make a phone deposit by debit or credit card.
  • Have the inmate's NC DOC number and facility name available before you call.

Method 3 — MoneyGram

  • Visit any MoneyGram location (Walmart, CVS, Kroger) or use moneygram.com.
  • Provide the inmate's name, NC DOC number, and facility name to the agent.
  • North Carolina DOC MoneyGram Receive Code: 1224
  • Service fees apply at MoneyGram locations.

Method 4 — Money Order by Mail (USPS Only)

  • Make the money order payable to the inmate's full committed name and include the NC DOC number on the memo line.
  • Download the North Carolina deposit form and include it in the envelope.
  • Mail via USPS to:
    JPay
    PO Box 173070
    Hialeah, FL 33017
  • Processing time: 5–10 business days after receipt.

Information Required

  • Inmate's full committed name
  • NC DOC offender ID number
  • Facility name

Read our full inmate money guide for step-by-step help.

Read our full inmate money transfer guide, or visit the to verify current methods and transaction limits.

Visitation Guide for NCDPS - Craggy Correctional Center

Visiting your loved one at NCDPS - Craggy Correctional Center is one of the most meaningful ways to provide support. Review the rules and schedule below before planning your visit. For current visiting hours, contact the facility at 828-645-5315.

Getting Approved to Visit

All visitors must be on the inmate's approved visitor list before arriving. Submit your application and allow time for a background check and administrative review. Download the visitor application for North Carolina. New visitors should also read our complete visitation guide.

Visitation Rules

  • All visitors must present a valid, government-issued photo ID upon arrival.
  • Visitors under 18 must be accompanied by an approved adult for the entire visit.
  • Inmates are allowed up to 20 people on their approved visitor list.
  • A background check fee of $25 may apply for first-time visitors. Children under 18 are typically exempt.
  • Up to 6 visitors may be present at one time. Requests for more require advance written approval from the facility.
  • All visitors, personal belongings, and vehicles are subject to search at the facility's discretion.
  • Dress appropriately — no revealing clothing, no gang-affiliated colors, no clothing resembling inmate uniforms.
  • No food, beverages, or electronic devices are permitted in the visiting area.
  • Photographs of inmates with their families are permitted on designated holidays during specified time windows.
  • The facility's deputy warden or designee may deny or terminate any visit at any time.
  • No video or audio recording is permitted during any visit.

Visitation Timings

DAYVISITING HOURS
Monday4:30 PM - 8:00 PM
Tuesday4:30 PM - 8:00 PM
Wednesday4:30 PM - 8:00 PM
ThursdayNO VISITS
Friday4:30 PM - 8:00 PM
SaturdayNO VISITS
Sunday4:30 PM - 8:00 PM

Visiting hours are approximate and subject to change. Confirm current hours directly with NCDPS - Craggy Correctional Center before traveling.

Driving Directions to NCDPS - Craggy Correctional Center

NCDPS - Craggy Correctional Center is located at 2992 Riverside Drive, Asheville, NC 28804 in North Carolina. Use the map below for driving directions. Always call ahead at 828-645-5315 to confirm visiting hours before making the trip.