NYC DOC - Elmhurst Hospital Prison Ward (EHPW)

About NYC DOC - Elmhurst Hospital Prison Ward (EHPW)

NYC DOC - Elmhurst Hospital Prison Ward (EHPW) is a city jail operating under the municipal government of Queens, New York. City jails primarily house individuals who have been recently arrested and are awaiting arraignment, trial, or sentencing. They also hold individuals serving short sentences of typically one year or less.

NYC DOC - Elmhurst Hospital Prison Ward (EHPW) is administered by the city's law enforcement or corrections department and plays a central role in the local criminal justice system. The facility provides booking, classification, medical screening, and basic services to newly arrested individuals. Programs available may include substance abuse counseling, GED preparation, and pre-release planning, depending on the inmate's length of stay.

Family members can contact inmates housed at NYC DOC - Elmhurst Hospital Prison Ward (EHPW) through approved mail, phone calls, and scheduled visitation. Because city jails process a high volume of short-stay inmates, visiting procedures and phone setup should be initiated as early as possible. Review the communication sections below for current options.

Facility Type and Security Level

NYC DOC - Elmhurst Hospital Prison Ward (EHPW) operates at a medium level of security as a city detention facility. The facility is managed by the Queens law enforcement department and follows local and state regulations for inmate safety and facility management.

Contact NYC DOC - Elmhurst Hospital Prison Ward (EHPW) Administration

Phone

Call the facility directly at 212-266-1500 during regular business hours for questions about inmate status, visiting hours, and facility policies.

How to Contact an Inmate at NYC DOC - Elmhurst Hospital Prison Ward (EHPW)

Send Mail

Address mail to:

Phone Calls

Phone calls are managed through Inmate Telephone Calls - NYC Corrections. Inmates make outgoing collect calls only. Set up a prepaid account before calls can be received. All calls are recorded. Read our inmate phone guide for setup instructions.

How to Send Money

Use one of the following approved methods to deposit into the inmate's trust account:

An inmate trust fund allows your loved one to purchase commissary items, phone credits, and other essentials inside the facility. New York state prisons primarily use JPay for inmate deposits. All methods below are approved by the New York State Department of Corrections and Community Supervision (DOCCS).

Method 1 — JPay (Online & Mobile, Recommended)

• Visit JPay.com and create a free account.
• Search for your inmate by DIN (Department Identification Number) or name and follow the deposit steps.
• Download the JPay mobile app for faster access: Android iOS
• Funds typically post within 24–48 hours on business days.

Method 2 — JPay Phone Deposit

• Call the JPay 24/7 helpline at 1-800-574-5729 to make a phone deposit.
• Have the inmate's DIN and facility name ready before calling.
• A service fee may apply for phone transactions.

Method 3 — JPay Kiosks (In-Person)

• Many New York correctional facilities have JPay kiosks in the lobby or visiting area.
• Accept debit and credit cards. Funds post immediately at most kiosk locations.

Method 4 — Money Order by Mail (USPS Only)

• Make the money order payable to the inmate's full name and write the DIN on the memo line.
• Mail via USPS to the JPay processing center:
  JPay — New York DOCCS
  PO Box 260250
  Hollywood, FL 33026
• Processing time: 5–10 business days after receipt.
• Personal checks and cash are not accepted.

Information Required

• Inmate's full committed name
• DIN (Department Identification Number)
• Facility name (DOCCS facility where the inmate is housed)

Deposits with incorrect or missing information will be delayed or returned. Read our complete inmate money transfer guide for additional help.

Read our full inmate money guide for detailed instructions.

Visitation Guide for NYC DOC - Elmhurst Hospital Prison Ward (EHPW)

Visiting an inmate at a city jail requires advance approval. Contact the facility at 212-266-1500 to confirm current visiting hours and procedures before arriving.

Getting Approved

All visitors must be on the inmate's approved visitor list. Download the visitor application for your state and submit it to the facility in advance. Read our complete visitation guide before your first visit.

Visitation Rules

• All adult visitors must present a valid government-issued photo ID.
• Visitors under 18 must be accompanied by an approved adult at all times.
• All visitors are subject to search before entering the visiting area.
• Dress code: no revealing clothing, no gang-affiliated colors, no inmate-style clothing.
• No food, beverages, electronic devices, or cameras permitted in the visiting area.
• Facility staff may deny or terminate any visit for safety or security reasons.

Visitation Timings

Hours are approximate. Confirm current hours with the facility before traveling.