New Haven Jail — Key Information
New Haven Jail is a City Jail - Medium facility located in New Haven County, Connecticut. Use the contact details below to reach the facility, and the inmate locator link to search for a specific individual held here.
Facility Snapshot & Nearby Comparison
Quick visuals from the fields on this page—contact data on file and reported bed counts vs other prisons in New Haven County, Connecticut in our directory.
Security Rating Of The Facility
This scale summarizes the restriction intensity implied by the facility’s Security level & category of the facility (county, state, federal, police, juvenile, community, and similar labels).
Medium-low custody
Values are mapped from our directory taxonomy. Always confirm custody level with the agency.
Contact channels on file
Capacity & network
*Average uses related facilities that report a positive bed count.
Reported bed capacity — this facility vs nearby
Bar length = beds ÷ max in this group (max = 1).
About New Haven Jail
New Haven Jail is a city jail operating under the municipal government of New Haven, Connecticut. City jails primarily house individuals who have been recently arrested and are awaiting arraignment, trial, or sentencing. They also hold individuals serving short sentences of typically one year or less.
New Haven Jail is administered by the city's law enforcement or corrections department and plays a central role in the local criminal justice system. The facility provides booking, classification, medical screening, and basic services to newly arrested individuals. Programs available may include substance abuse counseling, GED preparation, and pre-release planning, depending on the inmate's length of stay.
Family members can contact inmates housed at New Haven Jail through approved mail, phone calls, and scheduled visitation. Because city jails process a high volume of short-stay inmates, visiting procedures and phone setup should be initiated as early as possible. Review the communication sections below for current options.
Facility Type and Security Level
New Haven Jail operates at a medium level of security as a city detention facility. The facility is managed by the New Haven law enforcement department and follows local and state regulations for inmate safety and facility management.
Contact New Haven Jail Administration
Phone
Call the facility directly at 203-946-6257 during regular business hours for questions about inmate status, visiting hours, and facility policies.
How to Contact an Inmate at New Haven Jail
Send Mail
Address mail to:
Inmate ID, Inmate NameNew Haven Jail
One Union St, New Haven, CT 06519 All mail is inspected. Do not include cash, gift cards, or prohibited materials.
Phone Calls
Phone calls are managed through Securus Tech. Inmates make outgoing collect calls only. Set up a prepaid account before calls can be received. All calls are recorded. Read our inmate phone guide for setup instructions.
How to Send Money
Use one of the following approved methods to deposit into the inmate's trust account:
Connecticut inmates maintain a commissary trust account to purchase approved items inside the facility. The Connecticut Department of Correction uses JPay as its primary deposit platform.
Method 1 — JPay (Online & Mobile, Recommended)
- Visit JPay.com or use the mobile app: Android iOS
- Search by the inmate's Connecticut DOC number or name. Pay by debit or credit card.
- Funds post within 24–48 hours on business days.
Method 2 — JPay Phone
- Call JPay at 1-800-574-5729 (24/7) to deposit by phone.
Method 3 — Money Order by Mail (USPS Only)
- Make the money order payable to the inmate's full name with the DOC number on the memo line. Send via USPS to the facility's business office.
- Processing time: 5–10 business days after receipt.
Information Required
- Inmate's full committed name
- Connecticut DOC inmate number
- Facility name
Read our full inmate money guide for step-by-step help.
Read our full inmate money guide for detailed instructions.
Visitation Guide for New Haven Jail
Visiting an inmate at a city jail requires advance approval. Contact the facility at 203-946-6257 to confirm current visiting hours and procedures before arriving.
Getting Approved
All visitors must be on the inmate's approved visitor list. Download the visitor application for your state and submit it to the facility in advance. Read our complete visitation guide before your first visit.
Visitation Rules
- All adult visitors must present a valid government-issued photo ID.
- Visitors under 18 must be accompanied by an approved adult at all times.
- All visitors are subject to search before entering the visiting area.
- Dress code: no revealing clothing, no gang-affiliated colors, no inmate-style clothing.
- No food, beverages, electronic devices, or cameras permitted in the visiting area.
- Facility staff may deny or terminate any visit for safety or security reasons.
Visitation Timings
| DAY | VISITING HOURS |
|---|---|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | NO VISITS |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | NO VISITS |
| Sunday | 9:00 AM - 6:00 PM |
Hours are approximate. Confirm current hours with the facility before traveling.
Driving Directions to New Haven Jail
New Haven Jail is located at One Union St, New Haven, CT 06519 in Connecticut. Use the map below for driving directions. Always call ahead at 203-946-6257 to confirm visiting hours before making the trip.
Search Inmates & Arrest Records
Search for an inmate currently or previously held at New Haven Jail, or run a background check for any individual. Our database covers 2.65 million+ inmate records and 58 million+ public records across the United States.
Quick Links for New Haven Jail
Use the links below to find additional resources related to New Haven Jail and inmates held in New Haven County, Connecticut.
- All Connecticut Prison Facilities — Browse every correctional institution in Connecticut.
- US Inmate Locator — Search 2.65 million+ federal inmate records across the country.
- Guide to Calling an Inmate — Step-by-step instructions for setting up inmate phone calls.
- Complete Visitation Guide — Everything you need to know before your first prison visit.
- How to Send Money to an Inmate — Approved methods for depositing money into an inmate's trust fund.
- Recent Arrests in Connecticut — View recent arrest records and mugshots in this state.
Always verify visiting hours and policies directly with New Haven Jail at 203-946-6257 before making travel decisions.