North Carolina Dept of Public Safety & Corrections (NCDPS)

About the North Carolina Dept of Public Safety & Corrections (NCDPS)

North Carolina Dept of Public Safety & Corrections (NCDPS) is the central administrative headquarters of the NCDPS corrections system, serving North Carolina. This is an administrative facility — it does not house inmates directly. Instead, it coordinates and oversees the operations of all correctional institutions within its jurisdiction. NCDPS has oversight of approximately 76 facilities under its umbrella.

The administrative department is responsible for hiring all correctional staff, developing system-wide policies, managing budgets, and overseeing the intake, transfer, and release of inmates across all affiliated facilities. It also creates operational guidelines that must be followed by all facilities under the NCDPS system.

If you are looking for an inmate, do not contact this administrative office directly. Instead, use our US Inmate Locator to find the inmate's current facility, or browse all US prison facilities to identify the correct institution to contact.

Contact North Carolina Dept of Public Safety & Corrections (NCDPS)

Phone

Reach the administrative office at 919-838-4000 during regular business hours for administrative inquiries.

Fax

Submit documents to the office by fax at 919-733-8272.

Programs Offered by NCDPS

The programs administered or coordinated by NCDPS across its facilities include educational opportunities, vocational training, substance abuse treatment, mental health services, and transitional support. The department is committed to promoting evidence-based rehabilitation and reducing recidivism.

Services Offered by NCDPS

• Victim Services: The department provides information and support resources to victims of crimes committed by incarcerated individuals. The Victim Services Unit answers questions and provides timely, accurate updates about case status and offender movements.
• Parole and Reentry Services: NCDPS offers reentry and transition services to individuals preparing to return to their communities. Services include assistance securing housing, employment, and other essential resources that support successful reintegration.
• Inmate Trust Fund Deposits: Approved third-party services allow families and friends to deposit money into inmates' commissary accounts at any affiliated facility.
• Visitation and Communications: The department establishes visiting hours, mail policies, and phone service guidelines across all affiliated facilities. Facilities provide both in-person and video visitation options through approved service providers.
• Inmate Communication (Phone and Email): Collect call and email services are managed through approved carriers such as JPay, Securus, or GTL at affiliated facilities.

Facilities Under NCDPS

Careers with NCDPS

Corrections careers offer meaningful opportunities to contribute to public safety and inmate rehabilitation. NCDPS hires correctional officers, social workers, medical personnel, educators, and administrative staff. To apply, candidates must meet state-specific education and background requirements and pass relevant examinations and training programs. Visit the official website (http://www.doc.state.nc.us/) for current job listings.